Privacy policy

We work to ensure a high level of data protection that safeguards your privacy when using our website. This privacy policy therefore explains how your personal data is processed and protected, your rights and how you can enforce them. Our objective is that you should feel confident that your personal data is processed correctly. If you have any questions, please contact us. You can find our contact details at the bottom of this page.

Who is responsible for the personal data we collect?

Openpoint AB, org. no. 559291-0094, Kungsholm strand 125, 112 33 Stockholm, is the data controller for the personal data you provide to us through purchases and other contact with us and is responsible for processing these.

Where is your personal data stored?

We strive for your personal data to be processed as much as possible within the European Economic Area (EEA) and all our own IT systems, but can also be transferred and processed in a country outside the EEA (so-called “third country”). Such transfer takes place only to a recipient country with an adequate level of protection and in accordance with current legislation. If the transfer takes place to a partner for a service in the USA, this will only take place to companies that are covered by the so-called “Privacy Shield”, which is an agreement on protection of personal data between the EU and the USA.

What kind of personal data do we collect?

We collect personal data that you send to us when you place orders on our website, sign up for our newsletter or participate in any competitions. The personal data that you send to us may, for example, include contact information, date of birth and payment information. We may also collect certain personal data from external partners such as address information from public registers and creditworthiness information from credit rating agencies, banks or credit reference companies.

How do we use your personal data?

We may use your personal data for the following purposes:

• When processing orders and returns in our online store

• When sending SMS notifications about delivery status

• For contact regarding any problems with your delivery

• For correspondence about questions and other information

• When sending out offers in the form of newsletters, but always with instructions on how to unsubscribe from further mailing

• When analysing buying patterns to provide relevant offers and information

• For confirmation of the minimum age provided by law to be allowed to shop online

• When announcing winners in competitions that we arrange

• When sending surveys to improve our services and offers • For work that prevents misuse or other inappropriate use of our website

We store your data for as long as it is required to fulfil the above purpose or as long as we are required by law to do so. Your personal data will then be deleted.

What are your rights?

You have the right to request information about the personal data we have about you at any time. If your personal data is incorrect, incomplete or irrelevant, you can request to have it corrected or deleted. We cannot delete your data when there is a statutory requirement for storage, such as accounting rules, or when there are other legitimate reasons why the data must be saved, such as unpaid invoices. You can withdraw your consent to allow us to use the personal data for marketing purposes at any time by unsubscribing from our newsletter. You can also send us a letter, email or call us. See contact details below.

Who may we share your personal data with?

In order for us to be able to offer the aforementioned services and our commitments to you as a customer, we share your personal data with companies that are so-called data processors for us. Data processors process the information on our behalf and in accordance with our instructions and help us with IT services, payment services, transport and marketing. This is done solely for purposes for which we have collected the information and only to companies that can provide sufficient guarantees regarding security and confidentiality of personal data.

We never pass on, sell or exchange your personal data for marketing purposes to third parties.

How do we protect your personal data?

To prevent your personal data sent to our website from being read by outsiders, all such information is encrypted and sent via a secure connection.